As a contract UX designer for a provider of white-label club management software, I worked with the internal product team to develop the full admin and provider side of scheduling provider-based services, allowing providers to manage their schedules, book appointments and build client relationships.
This project involved end-to-end requirements gathering, prototyping, interfacing with an internal visual design team and documenting detailed functional and interaction requirements. This project has become the foundation for several other reservation systems including courts, lessons and guest room booking.
Full prototype can be provided upon request.
As a contract UX designer for a provider of white-label club management software, I worked with the internal product team to redesign the next generation member-facing app with key components for member scheduling of tee times, dining reservations, and provider specific services such as spa appointments or lessons.
This project involved end-to-end requirements gathering, prototyping, interfacing with a third-party visual design team and documenting detailed functional and interaction requirements. I continue to assist the team in optimizing the app updates and creating greater consistency across products.
Full prototype can be provided upon request.
A CPG retailer seeking to launch a new menopause product line took a content-focused approach to rolling out their new brand. The digital vision incorporates an interactive quiz, educational content and a community of supporters.
Working with a minimum viable product as the starting point, I conducted user research to understand what users were looking for and how the existing content was resonating with their needs. This was translated into user journeys and an updated wireframe prototype and set against a sprint development cycle.
Full prototype can be provided upon request.
After a complex redesign of the Cornerstone Brands cart and checkout desktop experience, product managers shifted attention to the mobile checkout experience. Currently still on the default mobile platform’s flow, there was a need to design a custom flow with the customers of Cornerstone’s five unique brands in mind.
Having done initial work on the desktop project, I was consulted to assist with the design and prototyping of the mobile cart and checkout process in conjunction with requirements development. Working collaboratively with the product manager, I developed a highly detailed interactive wireframe prototype of the full checkout process and all potential states and flows within it.
To review the full prototype visit: https://ie72vi.axshare.com/ (password protected)
Frontgate and Grandin Road implemented Quick View in the Fall of 2014 to allow customers to quickly access product information and add an item to cart. This helps to avoid "pogo-sticking," or jumping in and out of product detail pages to compare items.
In addition to triggering Quick View from the product grid, users can also see the quick product information from product recommendation modules across the site.
frontgate.com | grandinroad.com
